The packaging labelling and artwork management process in the healthcare industry creates an output which, if incorrect, can have serious implication on patient safety. Therefore, I would suggest that the artwork process must be managed under one or more formal Quality Management Systems (QMS).
Furthermore, the QMS that the artwork capability is managed under should, in some way, link to the company’s corporate level QMS.
Where third party service providers are used to provide all or part of the overall artwork capability, these operations should also be covered by an appropriate QMS which is again linked back to the company’s corporate level QMS.
Therefore, when auditing artwork capabilities, evidence of operating QMS(s) should be obtained. Within the relevant QMS(s) there should be Policies and Procedures which dictate how artwork will be managed. It should be possible to trace the link between all relevant QMS’s through the relevant Policies and Procedures.