The end-to-end serialisation solution in any organisation is complex and holds a myriad of opportunities for individual solution elements to not work as planned, interfaces to fail and other things to go wrong. In our experience, organisations benefit a great deal from learning first-hand how to deal with these practical complexities and put the appropriate support capabilities to deal with them through the implementation of early end-to-end solutions.
It is also the case that certain aspects of serialisation present significantly more difficult challenges, complexity and knock-on impact than others. An obvious example of this is implementing track and trace capability and the requirement to aggregate product to shippers and shipments that it drives.
Whilst an organisation may not have the legislative drive to implement complex capabilities early, there are likely to be many learning benefits in implementing such a complex end-to-end solution early. This can test and prove solutions as well as creating lessons learnt from these early and complex implementations at a time of lower business risk.
Buy-in by senior management to such an approach is essential, as investment decisions will need to be supported earlier than they otherwise would.
I hope you enjoyed this instalment on Things we wish we had known before starting a serialisation program or project. Please check back in next week for the continuation in this series.
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